Terms of Service
Last updated July 2026
1. Acceptance of terms
By signing up for or using Tamara, you agree to these Terms of Service. If you're using Tamara on behalf of a business, you're confirming you have the authority to bind that business to these terms.
2. Description of service
Tamara is an AI-powered voice receptionist that answers phone calls, books appointments, answers common questions, and routes calls on behalf of your business. Tamara is an automated system — while we work to make it accurate and reliable, it may occasionally misunderstand a caller or make an error, and it is not a substitute for human judgment in urgent or sensitive situations.
3. Your account
You're responsible for keeping your account credentials secure and for all activity that happens under your account. Let us know right away if you suspect unauthorized access.
4. Acceptable use
You agree not to use Tamara for unlawful purposes, to harass or deceive callers, or to configure Tamara in a way that violates applicable telecommunications, consumer protection, or call-recording laws in your jurisdiction. You're responsible for providing any disclosures required by law to your callers.
5. Billing
Paid plans are billed in advance on a recurring basis as described at checkout. You can cancel at any time; cancellation takes effect at the end of your current billing period. We don't offer refunds for partial billing periods except where required by law.
6. Free trial
Free trials are provided at our discretion and may be modified or discontinued at any time. No credit card is required to start a trial unless stated otherwise.
7. Call recording and AI disclosure
Calls handled by Tamara may be recorded and transcribed to provide and improve the service. You are responsible for ensuring your use of Tamara complies with call-recording and AI-disclosure laws applicable to your business and callers.
8. Limitation of liability
Tamara is provided "as is." To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from missed calls, mishandled bookings, or other errors made by the automated system, beyond the amount you paid us in the preceding three months.
9. Termination
We may suspend or terminate access to Tamara for violations of these terms. You may cancel your account at any time from your dashboard or by contacting us.
10. Changes to these terms
We may update these terms from time to time. Continued use of Tamara after changes take effect means you accept the updated terms.
11. Contact us
Questions about these terms? Email us at donatussologidi121@gmail.com.